Contact Us

Contact Us

Technical Support

For quick help or to contact fairBroadband technical support please click here.

You can also call our Technical Support line on 0871 277 9806 call to this line are charged at 10p/min at all times.

Modem Support

If you have questions regarding a modem you have purchased from fairBroadband please use the
Help Desk or call the Support Line. If you have a problem configuring your Router please call our Support Line on 0871 277 9806, and select option 1.

For additional technical support on any Modem or Router here is a list of technical support lines for popular ADSL Routers:

SpeedTouch / Thompson: 0906 302 2114 (Calls cost 50p/min - max call 20 mins). This is available 8am to 8pm Monday to Friday.

D-Link: 0845 612 0003. Available 0800 - 2200 Mon - Fri and 1000 - 1900 Sat & Sun

NetGear: 0870 112 1206

Belkin: 0845 607 7787

Linksys: 0800 026 1418

Billing

Please go to Billing Enquiries with any question regarding your invoice.
All enquiries will be dealt with within 3 working days.
Broadband Billing Accounts 0871 277 9806, select option 4. (9am to 5:30pm Monday - Friday)
Old WorldPay Acccounts 0871 277 9806, select option 3. (9am to 5:30pm Monday - Friday)
New Direct Debits (with 4theNET) call 0845 026 6919 (9.30am to 6pm Monday - Friday)

Press Office

Please direct your emails to pressoffice@fairadsl.co.uk for all press enquiries. We will get back to you promptly.

Sales Enquires

Please direct your emails to sales@fairadsl.co.uk or call our Sales Line on 0871 900 2899
from 9am - 5pm weekdays. No support or billing calls will be taken on this number.

Marketing/Advertising

Please direct all marketing, advertising and new product enquiries to the email address marketing@fairadsl.co.uk

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Postal Address
Sales and Marketing fairADSL / 4theNET Internet Ltd The Old Bakery 61 High Street Rottingdean Brighton, BN2 7HE	Broadband Billing/ Legend Communications For all OLD pre 4theNET accounts. Broadband Billing Riverside House Morecambe Road Lancaster LA1 2SS